• When is the event taking place? +

    Christmas Wonderland at Gardens by the Bay will be held from 2 December 2016 to 1 January 2017.
    Please refer to the Opening Date & Time page for the various attractions, rides and programme timings.
  • Do I need to purchase a ticket for entry into the event? +

    Entry to the event is $8.

    Free admission to Christmas Wonderland for children under 0.9m.
    (Limited to 3 children per paying adult).
  • The timing on the ticket states 3:30pm. Is it possible to enter after that? +

    3:30pm actually refers to when the gates open. You may enter and leave at any time within Christmas Wonderland's operating hours (3.30PM to 11.00PM daily).
  • What if I am not free on the day I bought tickets for? Can I use it for another day? +

    The ticket can only be used for the date you have purchased it for. As per our terms and conditions of sale, tickets are strictly non-exchangeable and non-refundable.
  • Can we re-enter Christmas Wonderland? +

    Re-entry is allowed on the same day.
  • Can I just buy tickets on that day on-site? +

    No tickets are sold at the event. We would encourage you to purchase your tickets before heading to Gardens by the Bay via our website www.christmaswonderland.sg. You will receive your e-ticket via email upon purchase and can simply present it at the gates.
  • Do I need to print out the tickets? +

    You need not print your tickets. You can simply flash the QR code on your e-ticket through your phone at the gates upon entry.
  • What are the attractions and entertainment options at the event this year? +

    Christmas Wonderland at Gardens by the Bay, Singapore’s biggest yuletide fair, features dazzling Italian Luminarie light sculptures, an expanded European-style Festive Market, and the addition of several new attractions, such as Ice Palace, Hi-5 Fantastic House, and The Fairground, that will appeal to the entire family.

    On top of the attractions and rides, visitors can enjoy entertainment to get them in the festive spirit, which includes choral performances, theatrical performances, singer-songwriter sessions as well as parades. Please refer to the Programme Line-up page for the complete entertainment line-up.
  • Do I need to purchase tickets or tokens for the attractions and rides? Where can I buy tokens? +

    Tokens must be purchased for the rides – Bumper Cars, Bug Cars, Mini Ferris Wheel, Christmas Train, Picture at Santa’s Cottage, and Carnival Games stalls.

    Tokens can be purchased at $2 each, at token booths located around the event site.

    Tickets for Ice Skating Rink, Ice Slide, Snow Playground and Hi-5 Funtastic House can be purchased online at the same time with the purchase of your general admission tickets. However, you may still purchase tickets to these attractions at the event site on the day itself (subject to availability).
  • Are there any benefits or privileges for group bookings or corporate partners? +

    Please contact our sales team at This email address is being protected from spambots. You need JavaScript enabled to view it. for more details
  • What are the payment methods accepted at the event? +

    Cash is accepted at the restaurants and food and beverage stalls around the event site.

    Select stalls will accept NETS and credit card payments.

    Token booths, Ice Palace and Hi-5 Funtastic House sales points will accept cash, NETS, and credit card payments.
  • Where can I get food and beverage at the event? +

    The Festive Market, located at the Supertree Grove, features tasty treats and specialty food and beverages at the event.
  • What happens if it rains? +

    Christmas Wonderland at Gardens by the Bay is a rain or shine event.
  • What provisions are there for persons with limited mobility? +

    What provisions are there for persons with limited mobility? Please refer to the Visitor Information – Services & Accessibility on Gardens by the Bay website for more information
  • Am I allowed to bring my dog to the event? +

    Please refer to the Visitor Information – Visiting Guidelines on Gardens by the Bay website for more information.

    Note that due to hygiene reasons, pets are not allowed inside the Ice Palace and Hi-5 Fantastic House
  • What are the vehicle parking options? +

    There are two carparks at Gardens by the Bay. Please refer to the Visitor Information – Getting Here and Parking on Gardens by the Bay website for more information.

    You may also park your vehicle at Marina Bay Sands and walk over the bridge that links Marina Bay Sands and Gardens by the Bay.
  • Who can I contact for more information? +

    Please write to us using the Contact Us page and we will get back to you shortly.
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