2016 CHRISTMAS WONDERLAND AT GARDENS BY THE BAY CONDITIONS OF SALE & ENTRY
Please read these Conditions in their entirety. We would like to draw your attention to the following important Conditions so that you will have a pleasant and enjoyable experience:
- BSEPL shall be entitled to suspend or cancel any online transaction on the suspicion of use of fraudulent or unauthorised credit card, in which event, BSEPL shall not be liable for any loss or damage whatsoever arising therefrom (Clause 4.11).
- You are advised that attending the Event may involve danger and risk to your personal safety. You are responsible for all children under your care (Clauses 7.3 to 7.4).
- BSEPL has the right to inspect and refuse bags or other items to be brought into the Event Site (Clause 3.2).
- For the avoidance of doubt, all persons regardless of age must have a valid Ticket to enter the Event Site, unless otherwise stated (Clause 4.2 to 4.3).
- BSEPL reserves the right to restrict the entry, or removal, of any recording equipment if we are of the opinion that the images captured, whether moving or still, are likely to be used for commercial purposes (Clause 6.1).
- In the event of inclement weather, the Event, including its Attractions, Carnival Rides and Games may be delayed, resumed or cancelled at the discretion of the Event Organiser (Clause 2.2.2).
Please refer to the specific Clauses for the details of these Conditions.
1. DEFINITIONS AND INTERPRETATION
|“Associated Entities”||Means GBTB (Gardens by the bay), or any engineering project manager appointed by BSEPL and all other persons involved in the organisation, conduct and promotion of the Event;|
|“Conditions”||means (i) the conditions of sale and admission contained herein and (ii) any amendments from time to time, as published on the website www.christmaswonderland.sg;|
|“Event”||means Christmas Wonderland and all attractions and activities that are a part of Christmas Wonderland, including but not limited to; The Ice Palace, Ice Skating Rink, Snow Playground, Snow Slide, Hi-5 Funtastic House, Carnival Games & Rides, The Festive Market and the Luminarie Lights;|
|“Event Site”||means the area around and within the the Event set aside for the Christmas Wonderland and events relating to Christmas Wonderland;|
|“Event Organiser”||means Blue Sky Events Pte Ltd;|
|“Facility”||means the facility or facilities constructed for use during the Event for the operational purposes of Christmas Wonderland to which the Ticket Holders shall not have access;|
|“Security”||means the Singapore Police Force, or any other body tasked with providing security arrangements for the Event;|
|“BSEPL”||means Blue Sky Events Pte Ltd, the promoter of the Christmas Wonderland and exclusive distributor of the Tickets;|
|“Ticket”||means any ticket, pass, credential or other document or general or specific authorisation granted by the BSEPL allowing entry to Christmas Wonderland. In this connection, a reference to a “Ticket” may be a reference to a set of passes for General Admission or Attractions;|
|“Ticket Holder”||means the holder of a Ticket that has been purchased in accordance with these Conditions;|
|“Ticket Purchaser”||means the purchaser of a Ticket;|
|“General Admission”||means entry only into the Event Site for the Event;|
|“Attractions”||means the following but not limited to Ice Skating Rink, Snow Playground, Snow Slide and Hi-5 Funtastic House;|
(a) The headings in these Conditions are inserted for convenience only and shall not affect the interpretation of these Conditions.
(b) Unless the context otherwise requires, words importing the singular shall include the plural and vice versa and words importing a specific gender shall include the other genders (male, female or neuter).
(c) Any reference to conduct includes without limitation, an omission, statement or undertaking, whether or not in writing.
2. GENERAL CONDITIONS
Any Ticket purchased and the Ticket Holder’s entry to and presence at the Event is subject to these conditions and any accompanying risks, obligations and responsibilities. These Conditions are available from BSEPL or at www.christmaswonderland.sg or at appointed sales points.
By purchasing a Ticket, the Ticket Purchaser is deemed to have accepted and agreed to be bound by these Conditions. It is the Ticket Holder’s responsibility to ensure he has read and understood these Conditions and any accompanying risks, obligations and responsibilities. It is also the Ticket Purchaser’s responsibility to draw the Ticket Holder’s attention to these Conditions and where they are made available for viewing.
2.1 Prohibition against Ticket on-selling and unauthorised Tickets
2.1.1 Tickets may not be resold in any form or manner, whether as a package with accommodation, transportation, food, beverage and/or other ancillary item or experience in the course of business or otherwise; and shall not be purchased or obtained from or through any commercial agent or company or otherwise than directly from BSEPL (or its appointed authorised agent), without the prior written consent of BSEPL, whose consent, if given, may attach any conditions it sees fit thereto. BSEPL shall be entitled to reverse any Ticket sale transaction howsoever made, at any time prior to or at the point of Ticket collection and/or delivery, without providing reasons.
2.1.2 Any Tickets obtained in breach of these Conditions shall be void and all rights conferred or evidenced by such Tickets shall be nullified. Any person seeking to use a Ticket obtained from sources not authorised by BSEPL or its appointed authorised agents or obtained in breach of these Conditions in order to gain or provide entry to or remain at the Event will be liable to be refused admission to or be ejected from the venue where the Event is to be held and may be liable to legal action. BSEPL reserves the right to retain or confiscate any Ticket held by any Ticket Holder reasonably determined by BSEPL to be in breach of these Conditions without any liability to make any refund in respect thereof.
2.1.3 Tickets shall not be used for advertising or other commercial purposes (including competition prizes, or trade incentives, nor may they be used in raffles, tombolas, lotteries, sweepstakes or draws whether for commercial or charitable purposes) without the prior written consent of BSEPL, who may withhold such consent at their sole and absolute discretion.
2.2.1 A Ticket cannot be exchanged after purchase or refunded under any circumstances, including but not limited to, the possible non-appearance of any particular person, group or personality expected by the Ticket Purchaser or Ticket Holder, whether expected to enter the Event or not and whether advertised or not; or any variations to the programs, conveniences and/or attractions; or any adverse weather conditions or any circumstances beyond the reasonable control of BSEPL.
BSEPL shall not give any refunds and shall not be liable for any loss, damage or expense suffered as a result of the Event (or any part thereof) being cancelled, postponed or changed, including but not limited to that arising from any cancellation or change in hotel or flight reservations.
2.2.2 In the event of inclement weather on any or all of the days of the Event, BSEPL shall have the sole and absolute discretion to delay or postpone the Event and its Attractions for that day and if necessary to cancel any of the Sessions of the Attractions if it is deemed to be unsafe to participate in the attractions.
2.2.3 BSEPL is not obliged to replace a Ticket under any circumstances, including but not limited to, loss or theft of the Ticket.
3. SECURITY ARRANGEMENTS
3.1 The Ticket Holder shall comply with:
(a) any security arrangements, directions or notices displayed or given by the Security officers, employees or agents of BSEPL and GBTB including without limitation, notices, directions or other requirements relating to access and security at the Event;
(b) the conditions of sale attaching to the Event and the conditions of entry displayed at the entrances to the Event; and
(c) all laws, regulations or requirements of the Police or any authorities (including, without limitation GBTB) having jurisdiction over the activities of BSEPL, the Event and/or the use or occupancy of the Event Site and Facility.
3.2 For reasons of security and safety, BSEPL reserves the right in its discretion:
(a) to refuse suitcases, bags and/or other objects being brought in to the Event Site (or into any area under the control of BSEPL) whether before, during or after the Event;
(b) to inspect any bag or other item which any person wishes to bring in to or remove from the Event Site, whether before, during or after the Event; and
(c) to search any Ticket Holder at the Event Site for prohibited items pursuant to Clause 8.
3.3 Without prejudice to Clause 3.1, while at the Event and/or Event Site, the Ticket Holder must maintain safe, prudent and respectful behaviour and comply with all security measures and instructions given by any official.
4. TICKETS: ACCESS, ENTRY, DISPLAY & PRICING
4.1 The Ticket Holder is only permitted access to the open areas of the Event Site, and shall not enter any of the Facilities or restricted areas designated by BSEPL.
4.2 Any person under the age of 12 years of age must be accompanied and supervised at all times by his or her parent or guardian who must also hold a Ticket. BSEPL reserves the sole and absolute discretion to refuse to admit any person not complying with this Clause.
4.3 General Admission into the Event Site is complimentary for up to 3 children under 0.9m for every paying adult. However, this does not apply for entry into the Attractions at the Event. Tickets to the Attractions are ticketed separately from the General Admission ticket.
4.4 Tickets are non-transferable on the day or during the day of presentation. Upon entry, the Ticket Holder’s hand might be stamped/tagged. No person will be admitted to the Event Site without a Ticket. BSEPL reserves the right not to admit a person who does have a valid Ticket and may require that person to immediately leave the relevant facility.
4.5 BSEPL reserves the right to refuse to admit or to eject from the Event Site any person who does not comply with Clauses 4.1 to 4.4 above, and shall not be obliged to refund any Ticket prices to such persons who have been refused admission / ejected.
4.6 Risks and Warnings
4.6.1 The conditions at the Event may vary, including access and protection from weather, terrain and facilities available. As some areas of the Event Site are exposed, Ticket Holders are advised to take appropriate care for their hydration and protection from adverse weather conditions.
4.6.2 As a condition of entry into the Event Site, the Ticket Holder acknowledges and accepts that the Event, and the activities associated therewith may be dangerous and attending the Event or being in or in the vicinity of the Event Site may involve personal risk, and that attendance at the Event or the Event Site is entirely at the Ticket Holder’s own risk. Ticket Holders are reminded of and agree, accept and acknowledge that the warnings, indemnities and limitation of liabilities set out in Clause 7 below.
4.6.3 While at the Event and/or Event Site the Ticket Holder must always keep to the designated paths and steps
4.6.4 Smoking is not permitted anywhere in the Event Site
4.7 AsiaBoxOffice is the authorized official ticketing agent for event organizer BSEPL. All chargebacks / customer enquiries will be handled by ABO.
4.8 Purchase and Pricing of Tickets
4.8.1 The maximum number of Tickets that may be purchased by any one person shall be: 8 for all Ticket Types
4.9 The Ticket Purchaser must not sell, offer or make available for sale any ticket to the Event.
4.10 BSEPL may, in its discretion, refuse to accept Ticket orders and/or cancel Ticket orders from anyone it believes plans to offer Ticket(s) for resale.
4.11 The Ticket Purchaser and/or Ticket Holder must keep their Tickets safe and in good condition as a duplicate Ticket may not be issued if it is lost or stolen (save as provided in Clause 2.3.4) and a defaced or illegible Ticket may become invalid.
4.12 BSEPL shall be entitled to suspend or cancel any online transaction on the suspicion of use of fraudulent or unauthorised credit card and/or to prevent the delivery of Tickets which are the subject of a suspected illegal transaction, in which event, BSEPL shall not be liable for any loss or damage whatsoever arising therefrom.
4.13 BSEPL reserves the right to refuse admission to or eject from the Event Site any Ticket Holder:
(a) whose presence within the Event Site is, or could (in BSEPL’s reasonable opinion), constitute a source of danger, nuisance or annoyance to any other person; and/or
(b) where (in BSEPL’s reasonable opinion) circumstances relating to health and safety, environmental and/or security concerns require such refusal or ejection.
5. ALTERATIONS TO EVENTS
5.1 The schedule for the Event (whether published or otherwise) and its proposed format are only provisional and are subject to change if necessary due to adverse weather conditions or other reasons. BSEPL is not liable to the Ticket Purchasers and/or Ticket Holders for any changes in the participants or format of, or any other element of the Event or arising from the arrangement of a substitute event.
5.2 BSEPL reserves the right to change entertainment facilities, entertainment line-up, Event Site facilities. These are not guaranteed as part of the Ticket price.
6. PHOTOGRAPHS, IMAGES & RECORDING, AND THE COLLECTION OF INFORMATION
6.1 Ticket Holders must not make, create, store, record or transmit any kind of sound recording, visual footage or audio-visual footage of, at or in relation to the Event (“Recording”), or store, record or transmit any information or other data in relation to the Event (“Data”) for commercial purposes. Unless authorised by BSEPL in writing, Ticket Holders must not bring into or use within the Event Site any equipment that may enable a person to do the aforementioned acts. Personal electronic devices (including still image cameras, mobile telephones and other personal communication devices) are permitted within the Event Site unless otherwise advised, provided that any Recording, Data and any image, including photographic images and any still pictures derived or capable of being derived from a Recording of, at or in relation to the Event (“Image”) that is recorded, stored and/or created thereon is used for personal, private and non-commercial purposes only (which does not include use in social media).
6.2 Without limiting any action available to BSEPL, it is a condition of sale that all Ticket Holders acknowledge and accept that it is a condition of entry to the Event Site and/or Event that:
(a) the use of any such Recording, Data or Image ("Footage") or any part of it for profit, commercial gain, public advertisement, display or for any other purpose except for the private enjoyment of the person making / recording the Footage, without the prior written consent of BSEPL is strictly forbidden and will constitute a breach of these Conditions for which the Ticket Holder may be liable; and
(b) if a person makes or reproduces or uses such Footage or any part of it with or without the consent of BSEPL, that person shall on request by BSEPL, assign in writing, all copyright and all intellectual property in the Footage to BSEPL or its assignees.
6.3 Ticket Purchasers and Ticket Holders acknowledge that BSEPL and third parties authorised by BSEPL may make or record film or other forms of moving pictures, still pictures, sound recording or any of them of the Event (including, without limitation, of Ticket Purchasers and Ticket Holders). Unless the Ticket Purchaser or Ticket Holder otherwise reaches an agreement with BSEPL, each Ticket Purchaser and Ticket Holder hereby grants the BSEPL and third parties authorised by them permission to use photographs, film, tape, or other images or likenesses of the Ticket Purchaser and/or Ticket Holder, or any sound recording, in any media (including publication within and outside Singapore) and for any purpose without identification, compensation or payment of any kind. Ticket Purchasers and Ticket Holders acknowledge that: (i) the venues / locations at which the Event is held, (ii) all areas accessible to Ticket Purchasers and Ticket Holders are locations which are open to the public, (iii) the recording referred to constitute reasonable expected means by which personal data may be recorded at such locations and in connection with the Event; and (iv) as the entry to the Event and associated events are entered or accessible via the purchase or procurement of a ticket, the Event and associated events are deemed “publicly available” events for the purposes of the Personal Data Protection Act 2012. The handling or processing of any moving pictures, still pictures, sound recording or any of them will be otherwise subject to such policies relating to personal data as BSEPL may apply, in each case as may be made publicly available at its website at or such later versions or additional supplements as may be published by BSEPL.
6.4 Ticket Purchasers and Ticket Holders consent to being photographed, filmed and recorded as members of the Event, and consent to the use of any such film, image or recording for public transmission.
6.5 BSEPL shall have the right to allow any authorised photographers and/or videographers into the Event Site for photography and/or video recordings for future advertising and promotional purposes without prior permission from the Ticket Purchaser and/or Ticket Holder.
6.6 BSEPL collects personal information about Ticket Purchaser which is necessary for it to operate the Event and to help promote the Event. In particular, BSEPL may collect the name, address and phone number of each Ticket Purchaser for of conducting research, marketing and promotional activities in relation to the Event and subsequent Events.
Unless Ticket Purchasers advise otherwise, Ticket Purchasers consent to receiving future promotional and marketing material from BSEPL, including via electronic messages (e.g. email, SMS etc).
7. INDEMNITY AND LIABILITY
7.1 These Conditions constitute the entire agreement between BSEPL, the Ticket Purchaser and the Ticket Holder, and supersede any previous agreement or understanding and may not be varied except as expressly agreed in writing by an authorised officer of BSEPL. All other terms, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law. Where any conflict arises between the terms contained in the booking form and these Conditions, the latter shall prevail.
7.2 BSEPL shall not be held liable for any act or omission by any person not employed directly by BSEPL. BSEPL shall have no liability for the acts or omissions of the Associated Entities or any of their respective servants, agents or employees.
7.3 Save for death or personal injury to a Ticket Holder caused by the negligence of BSEPL, BSEPL shall not be liable to the Ticket Holder or the Ticket Purchaser by reason of any acts or omissions of BSEPL (or its employees, agents or contractors), any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of these Conditions for any loss of profit or any indirect, special or consequential loss, or any damage, injury, costs, expenses or other claims (whether caused by the negligence of BSEPL (or its employees, agents or contractors) or otherwise) which arise out of or in connection with the provision of the Event (including any delay in providing or failure to provide the Event). In any event, the entire liability of BSEPL under or in connection with these Conditions shall not exceed the price of the Ticket(s) save for liability arising from death or personal injury caused by the negligence of BSEPL, or its employees, agents or contractors.
7.4 Save for death or personal injury to a Ticket Holder caused by the negligence of the Associated Entities, the Associated Entities shall not be liable to the Ticket Holder or the Ticket Purchaser by reason of any acts or omissions of the Associated Entities (or their respective employees, agents or contractors), any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of these Conditions for any loss of profit or any indirect, special or consequential loss, or any damage, injury, costs, expenses or other claims (whether caused by the negligence of the Associated Entities (or their respective employees, agents or contractors) or otherwise) which arise out of or in connection with the Evente.
7.5 Ticket Purchaser and Ticket Holders further acknowledge and agree that BSEPL and the Associated Entities do not make any warranty that the Event Site at the Event will be provided with due care and skill or that any materials provided in connection with the Event Site will be fit for the purposes for which they are supplied. Ticket Purchasers and Ticket Holders acknowledge that, to the extent that any warranty is implied, it is excluded to the fullest extent permitted by law.
7.6 BSEPL shall have no liability for any loss, damage or expense caused by cancellation of the Event because of government action, strike, civil commotion, national disaster or other force majeure event.
7.7 BSEPL shall have no responsibility for any property or personal effects left at the Event by the Ticket Holder.
7.8 The Event Organiser is the commercial rights holder and commercial organiser of the Event The use of the trademarks owned by the Event Organiser and its affiliates (including but not limited to those set out in this Clause 7.8) is STRICTLY PROHIBITED. BSEPL is the owner of the Christmas Wonderland™ brand which includes the following trademarks:
also owns the trademark “Blue Sky Events” and BSEPL is the exclusive licensee thereof. Use of such trademark is also strictly prohibited.
7.9 SEPL gives no warranty (whether expressed or implied under statute or otherwise) that the Event shall take place at the time and place stipulated or at all and all conditions (whether expressed or implied, whether under statute or otherwise) in respect thereof are excluded. Save as provided in Clause 2.3, BSEPL shall not be liable to give any refund to the Ticket Purchaser or Ticket Holder if the Event is delayed, postponed or cancelled by the Event Organiser.
8. PROHIBITED ITEMS
8.1 Without prejudice to Clause 3 and Clause 6.1, and in addition thereto, for the comfort and safety of patrons and players, the following items are NOT allowed into the Event Site:
Audio recorders, video cameras and cameras (for commercial filming and photography), bicycles/tricycle, scooters, skateboards and roller-blades/skates, kites (including remote controlled kites), fishing rods/lines, remote-controlled aerial cameras, planes, helicopters (and other similar devices) and any item prohibited by legislation.
The items listed in this Clause are not exhaustive and a list of all prohibited items will be placed at the entrance to the Event Site and/or areas designated by BSEPL.
9.1 BSEPL reserves the right, with reasonable cause, to refuse entry to any person or remove any person from the Event Site and/or Event. In particular, any person who does not comply with these Conditions may be refused entry or removed from the Event Site and/or Event.
9.2 If the Ticket Purchaser and/or Ticket Holder commits any breach of these Conditions, then, on the giving of notice by BSEPL to the Ticket Purchaser and/or Ticket Holder at any time after the occurrence of such breach:
(a) the Ticket Purchaser and/or Ticket Holder shall be deemed to have forfeited its rights but not its obligations under these Conditions;
(b)BSEPL will be free to cancel or re-sell any Ticket(s) held by the Ticket Purchaser and/or Ticket Holder who is in default;
(c)BSEPL shall be entitled to demand that the Ticket Purchaser and/or Ticket Holder unconditionally and irrevocably constitutes and appoints BSEPL as its attorney to do, perform and execute all things and documents as may be necessary or desirable to transfer or assign the rights, benefits and entitlements of the Ticket Purchaser and/or Ticket Holder who is in default; and
(d) the forfeit of any monies pursuant to Clause 9.2(a) shall not preclude any other rights which BSEPL may have under these Conditions or all other rights and remedies available to BSEPL at law, in equity, under contract or otherwise.
10.1 BSEPL may at any time in its sole discretion amend or vary any provision of these Conditions by publication on www.christmaswonderland.sg. If the Ticket Purchaser or Ticket Holder does not consent to such variation or amendment, the Ticket Purchaser or Ticket Holder shall not use the Tickets for purposes of entry to the Event and/or Event Site. If, following such amendment or variation, the Ticket Purchaser and/or the Ticket Holder nevertheless uses the Ticket to enter the Event and/or Event Site, the Ticket Purchaser and/or Ticker Holder, as the case may be, shall be deemed to have irrevocably consented to such amendment or variation and to have agreed to be bound thereby.
10.2 Each of the provisions of these Conditions is severable from the other(s). If any such provision or part thereof is or becomes invalid, unenforceable or illegal in any respect, such provision or part thereof shall, to the extent that such term is invalid, be deemed not to form part of these Conditions but the validity, enforceability or legality of the remaining provisions hereunder shall not in any way be affected or impaired thereby.
10.3 The Associated Entities may enforce the terms of Clauses 3, 6.2, 6.3, 7.4, 7.5, 7.7, and 7.8, subject to and in accordance with the provisions of the Contracts (Rights of Third Parties) Act (Chapter 53B).
10.4 These Conditions are governed by the laws of Singapore and the parties hereby submit to the non-exclusive jurisdiction of the courts in Singapore.
10.5 Without prejudice to Clause 6.3, the collection, use or disclosure or handling of personal data by BSEPL shall be subject to such policies relating to personal data as BSEPL may apply, in each case as may be made publicly available at its website at or such later versions or additional supplements as may be published by BSEPL.